What actions by the UAP require further education regarding communication with residents diagnosed with dementia?

Calling a resident "honey" reflects a lack of understanding regarding appropriate communication techniques with individuals diagnosed with dementia. Such terms of endearment can be perceived as patronizing and may not respect the individuality or dignity of the resident. Residents with dementia often benefit from communication that acknowledges their autonomy and treats them with respect.

Using first names or engaging in respectful conversation helps to establish trust and can foster better relationships. Furthermore, using a resident's preferred name or title is crucial in maintaining their sense of identity, which is essential for individuals experiencing cognitive decline.

In contrast, asking a resident how their day went can promote engagement and stimulate cognitive functions, while redirecting an agitated resident to look at family photographs is a therapeutic approach that helps ground them in their memories and provides comfort. Using the intercom to respond to a call light is a standard practice that ensures residents’ needs are addressed promptly and efficiently.